Shipping Your Laptop For Repair

1. If you don't have a box to ship your unit, please take your laptop, ac adapter and battery to a UPS Store or FedEx/Kinkos and have it professionally boxed. FedEx has boxes designed for shipping laptops.
2. Make sure you DO NOT place the ac adapter on top of the laptop as it can break the lcd screen during shipping. Place it beside the laptop in the shipping box.
3. Wrap your laptop in bubble wrap or fill with packing peanuts to make sure the laptop doesn't slide around or bounce during shipping.
4. If you are sending us your laptop because of software or possible bad hard drive issues, please be sure to send the original cd's that came with your computer.
5. Be sure to write your trouble ticket number and email address on the outside of the box.